Town Hall Meetings | December 2016 Greg Sims,

Town Hall Meetings | December 2016 Greg Sims,

Town Hall Meetings | December 2016 Greg Sims, CEO HMH Financials 2 1st Quarter Financials Through October 2016 Total clinic revenue exceeded prior year by 70%, nearly double, exceeded budget by 21% All financial measures far exceeded those levels required by HMHD debt covenants Cash on hand was $5.0 mil, approx. 104 days Annual revenue exceeded prior year by 29%, exceeded budget by 24% Outpatient revenue exceeded prior year by 18%, OP revenue accounts for 78% of total revenue Monthly Admissions 90 80 70 60 50 40

30 20 10 0 July Aug Sept Oct Nov Dec Jan Feb March April May

June Med / Surg Monthly Census 500 450 400 350 300 250 200 150 100 50 0 July Aug Sept Oct Nov Dec

Jan Feb March April May June Ave ER Monthly Visits 550 500 450 400 350

300 July Aug Sept Oct Nov Dec Jan Feb March April May June

ER Admissions % 20% 18% 16% 14% 12% 10% 8% 6% 4% 2% 0% July Aug Sept Oct Nov Dec Jan

Feb March April May June ER Admissions 80 70 60 50 40 30 20 July

Aug Sept Oct Nov Dec Jan Feb March April May June ER Admissions % 20% 18% 16%

14% 12% 10% 8% 6% 4% 2% 0% July Aug Sept Oct Nov Dec Jan Feb March

April May June Non Eye Surgery Volumes Fiscal Year 70 60 50 40 30 20 10 0 J

A S O N D J F M A M J Nuc - Med Combined 25 20

15 10 5 0 J F M A M J J A S

O N D Employee/Physician Satisfaction 11 Improve employee participation in employee survey from 0% in 2015 to 50% in 2016 by # of received surveys. -Utilizing 3rd party vendor ensures complete confidentiality -Employees receive a link to the survey by mail email -Incentive to reach 50% participation - IPad giveaway Goal exceeded at 68% employee participation Marva Schilling was the winner of the IPad giveaway Totals Strongly Agree & Agree 2772 67% Totals Neutral

823 20% Totals Disagree & Strongly Disagree Total Responses 545 13% 4140 Employee/Physician Satisfaction Continued CONCERNS SOLUTIONS Staff would like straight days/straight nights 12 Conducting a survey of Nursing Concerns about recruitment of

physicians for the Clinics Recently hired John Larrison and Heather Mitchell-Johnson. Employees feel there is a lack of communication , i.e. new hires etc. Message board installed near time clock. Need for more Nurses and Techs. On Nursing Floor Currently reviewing staffing Need for improved training We have an education Performance Improvement Team which will be reviewing Education requirements hospital wide. Marla is returning to the Education position and will be the leader of this team. Need for more employee recognition

HR will be evaluating an Employee Recognition Program. No Cafeteria Tuesdays Deep South, Thursdays Tony Gunther, along with monthly HMHD vs. Marketplace Deductible: In-Network: Out-of-Network: Max Out-of-pocket: In-Network: Out-of-Network: Percent Plan Pays: In-Network: Out-of-Network: Mutual Medical

$0 at HMHD $1,500 Individual $4,500 Family Health Alliance POS BCBS: Preferred Gold 2000 PPO Elite Network Gold 101 $3,000 $5,250 $1,500 Individual $4,500 Family $11,000 $9,900 $0 at HMHD $5,500 Individual $19,500 Family $8,000

$13,700 No Limit $24,000 No Limit 100% at HMHD 80% 50% 85% 50% 70% 50% Prescription Copays: Generic: $20.00 $7.00 / In-Network $0.00-$5.00 / In-Network Preferred Brand: $35.00 $24.00 / In-Network $50-$60.00 / In-Network

Non-Preferred Brand: $50.00 $50.00 / In-Network$100-$110.00 / In-Network Specialty:Not covered w/o Prior Auth $100 -150.00 / In-Network 30% coinsurance Monthly Family Premiums: 13 $552.00 *43 yr male, 42 yrs female and 12 yr dependent $1,626.35 $1,812.21 HMHD Marketing 14 Weekend Clinic : # of Patients Seen 15 Carmi Weekend Clinic Holiday Hours 16

DECEMBER 12/24/16- Carmi Clinic normal Sat. hours 10-2:00 p.m. 12/25/16- Carmi weekend Clinic CLOSEDMERRY CHRISTMAS! 12/26/16- all clinics CLOSED to observe Christmas 12/31/16- Carmi Clinic normal Sat. hours 10-2:00 p.m JANUARY 1/1/17- Carmi weekend clinic CLOSED.HAPPY NEW YEAR! 1/2/17- all clinics CLOSED to observe New Years Carmi Clinic Expansion Ribbon Cutting and Open House 17 New Providers 18 Heather Mitchell Johnson

Board Certified Adult and Geriatric Acute Care Nurse Practitioner Adult care, Medicare yearly wellness visits, laceration treatments & minor procedures Joins McLeansboro Family Clinic Hamilton County Native New Providers 19 John Larrison Family Nurse Practitioner Illness and infection treatment in all ages. Imaging and lab work. Carmi Family Weekend Clinic Walk-ins Foundation Dinner 20

Thank you to all that supported the dinner by attending and volunteering time to help set up and work the event! Event Outcomes 21 Golf Scramble # of AM Teams 9 # of PM Teams 10 # of Sponsors 15 Total Sponsorships Gross Total $2,725.00 $12,000.00

Net Profit $8,315.44 Foundation Dinner # of Tickets Distributed 249 # of Guests Fed 175 Silent Auction Profit Gross Total Net Profit $1,440.00 $44,855.00 $32,357.13 WADI Breakfast With Santa 22 WADI Senior Nutrition Fundraiser December 3, 2016

8:00 am to 10:00 am Meals for adults will be $5.00 and children 12 and under will be $3.00 Save a $1.00 when you buy advance tickets from Hamilton Co. WADI, City Hall, U of I Extension, and Foxy. Help raise money for the Senior Nutrition Center while having breakfast with Santa! Great food, door prizes, and fun for all! HMHD will donate a basket door prize featuring lab work gift cards and other HMH goodies. 23 WADI Presentation Luan Wair Hamilton County Junior High 24

Hamilton County Jr. High students were given t-shirts for perfect attendance prizes. Each quarter they hold drawings for a big giveaway to encourage perfect attendance all year long. Lilli Malone was the winner of the IPad Mini for the first quarter 25 QUESTIONS?

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