Alcatel 8690 Application Server August 2002 AGENDA OSP

Alcatel 8690 Application Server August 2002 AGENDA OSP

Alcatel 8690 Application Server August 2002 AGENDA OSP - Open Services Platform SMS - Service Management System SCP - Service Control Point SCE - Service Creation Environment Alcatel in NextGenNetworks OSP Hardware Architecture Sample Services 8690 Application Server 2 All rights reserved 2002, Alcatel OSP - Open Services Platform 8690 Application Server 3 All rights reserved 2002, Alcatel OSP in the Network OSP SCE Provisioning Data Netra servers OSP SMS Master database & auditing Provisioning gateway Service deployment & management

SCP data synchronization Platform and service monitoring, alarming, and reports SIB development Script Creation Service Deployment Netra servers OSP SCP/ App Server Ethernet Service processing local db management alarming & statistics to SMS Netra servers OSP SN SS7/C7 OSP SCP/ App Server OSP Media Server Netra servers

Combines functions of SMS, SCP, and IP & eliminates need for AIN triggers in switches Play announcements Gather data/voice Speech recognition Fax T1s to SSPs STP/ Sig Server 8690 Application Server 4 All rights reserved 2002, Alcatel T1s STP/ to SSPs Sig Server Open Software Architecture Toolkits Internal Application Server External Application Server

Service Managemen t Network Managemen t Corba, SNMP, FTP Product Creation Service Creation Open Services Platform Self Management User-Service Interaction H323, SIP, Radius, Diameter, ... ISUP, INAP, CAMEL, MAP, IS41 S12/E10 AXE-10 DX 200 EWSD SSP 8690SSP SSP SSP Application Server 5 HTML, WAP, XML Parlay, Jain,OSA, SIP, XML Self Activation

DMS SSP Softswitc h 5ESS System X SSP SSP All rights reserved 2002, Alcatel MultiMedi a Softswitc h Access Server Major Characteristics of OSP > Very fine control of service configuration > Very rich set of statistic gathering and display tools > Platform level & Service level Open Interfaces for Back Office and External Services

> Services can be allocated to specific processors in multi processor servers CORBA SNMP FTP JAVA PARLAY IN Tickets (analogous to CDRs) SMS access SMS actions SCP/App Server - per call SCP/App Server - per feature invocation Records are stored in a file and transferred to a billing system via FTAM or FTP 8690 Application Server 6 All rights reserved 2002, Alcatel OSP Major Components

SMS - Service Management System 8690 Application Server 7 All rights reserved 2002, Alcatel Management of IN SMS Coverage SMS Data base management Provisioning Technical data Administrative data Management & Statistics Service Management Fraud detection Alarm handling Statistics, Business analysis Service Modification online Service customization Download & Distribution of new service programs 8690 Application Server 8 All rights reserved 2002, Alcatel Access control & Security Operator access Subscriber access Computer access

Multi skill / Multi domain Filtering & Integration Data filtering Call ticket delivery Billing center (BSS) Customer Care Center (BSS) Operational Support (OSS) Provisioning Back Office System Direct I/F CORBA SMS Web Provisioning IP Ntwk Mediation Device CORBA For direct SMS interface, CORBA IDL is provided Mediation Device translates between customer schema and SMS schem For Web based access, provisioning screens are provided 8690 Application Server 9 All rights reserved 2002, Alcatel Management Access SMS operators

I control my service profile and behavior. I provision and control the service. Service Subscriber External Service Management and Provisioning Service Provider I keep the network going. Common Provider Java, CORBA, SNMP, FTP, Command Line SMS Intelligent Network 8690 Application Server 10 All rights reserved 2002, Alcatel I control who does what, when and where.

Access Manager External Infrastructure Management Management Access SMS access using JAVA 8690 Application Server 11 All rights reserved 2002, Alcatel On-line Service Customization Example: Routing Tree 8690 Application Server 12 All rights reserved 2002, Alcatel Statistics 140000 120000 busy 100000 congestion 80000 no_reply

60000 other_failure 40000 premature_release 20000 no_reply MAY busy MAR J AN NOV SEP J UL 0 Example: International VPN 8690 Application Server 13 All rights reserved 2002, Alcatel premature_release answered

OSP Major Components SCP - Service Control Point and Application Server 8690 Application Server 14 All rights reserved 2002, Alcatel Release 2.x References > > References In commercial operation with more than 90 operators world-wide Installed capacity ranges from few CAPS up to 2800 CAPS (Call Attempts Per Second) From 2 Servers up to geographically distributed configurations with 26 servers Prepaid systems with 10,000,000 subscribers for mobile and 25,000,000 for fixed) Commercial Platform Benchmarking Example: Singtel

> Location Portability and Calling Name Service running on 3 SCF servers and 2 signalling servers sustained 660 CAPS during 82 hours Call success rate 99.99996615% Burst traffic Mass calling service Telstra: from 100 CAPS to 660 CAPS in 1 minute 8690 Application Server 15 All rights reserved 2002, Alcatel SCP/AS - Flexible Configuration SMS SMS BEP BEP22 BEP BEP11 BEP BEP33 FEP FEP11 FEP

FEP22 SMS SMS BEP BEP44 BEP BEP55 FEP FEP33 FEP FEP44 SCP1 SS7 links SCP2 Distributed Front End Processor Communication Stack Back End Processor Service Logic (SCF) Service Data Handling (SDF) 8690 Application Server 16 All rights reserved 2002, Alcatel BEP BEP11 FEP1 FEP1 BEP BEP22

FEP FEP22 Replicated Monolithic FEP Architecture Functions: FEP FEP Process Process FEP FEP Manager Manager 8690 Application Server 17 > distribution > load sharing+ resilience load sharing active/stand by App id (SEP up,SEP down, BEP down,...)

Application identification Distribution Table Events from platform > SEP id State Rate ... 241 1 Active 25% 241 2 Active 25 % 243 5 Stand- 8 by

0 > load control dynamic filter alarm generation % All rights reserved 2002, Alcatel BEP Architecture BEP manager IN Defense process To SMS Application 1 Application 2 DPE service manager service manager Update alarms & statistics

Oracle Snapshot process Ora SEP SEP proc proc shm shmdb server shm Prepaid Credit Regs & Deregs 8690 Application Server 18 Oracle Process All rights reserved 2002, Alcatel Oracle Process from SMS ora OSP Major Components

SCE - Service Creation Environment 8690 Application Server 19 All rights reserved 2002, Alcatel Service Creation Process Windows NT Platform SDE SCE Objects Generator SIBS RI C S Libraries PT Port to Events Statevents Production SCE Platform Editor

Service Production Sun Solaris Platform -compile package 8690 Application Server 20 Sun Platform All rights reserved 2002, Alcatel -generate .tar files Creation of Services > New services can be gracefully introduced without impacting the availability of existing platforms > Customers can extend the protocols using the tools providing with the programmable protocol layer PARLAY Gateway JAVA SIP based VoiceXML, SOAP, etc. Service Logic Interpreter (SLI) Custom SIBB Library SIBB Library Programmable Protocol Layer

AIN 0.X ANSI-41 CS1 Camel Third Party Software LDAP Megaco SIP RADIUS DB API TALI Telecom Platform Solaris Created applications supported via Parlay, JAVA and SIP 8690 Application Server 21 All rights reserved 2002, Alcatel Training Headlines > SCE tool > Script editor tool >

Script generation > Service production 8690 Application Server 22 All rights reserved 2002, Alcatel SCE Tool 8690 Application Server 23 All rights reserved 2002, Alcatel SCE main window Open an exisiting service Launch script editor 8690 Application Server 24 Launch service production All rights reserved 2002, Alcatel Launch emulator

Script Editor Tool 8690 Application Server 25 All rights reserved 2002, Alcatel Introduction > Service script A service script is a sequence of linked sibs that define the service logic The script is divided in pages. Each page has a grid of 30 rows and 30 columns. The intersection of a row and column is called state or cell The script can be divided in subscripts: subscript 0 (default) : pages from 001 to 099 subscript 1 : pages from 100 to 199 ... subscript 8 : pages from 800 to 899 8690 Application Server 26 All rights reserved 2002, Alcatel Script Editor tool (I) >

Main window state 001001002 8690 Application Server 27 All rights reserved 2002, Alcatel Script Editor tool (2) > Service script and component palettes sibs macro sibs connectors 8690 Application Server 28 All rights reserved 2002, Alcatel Script Editor tool (3) > Macro sibs Special script page that groups a set of sibs which may be called several times in the service script 8690 Application Server 29 All rights reserved 2002, Alcatel Script Editor tool (4) >

Connectors Used to link script pages 8690 Application Server 30 All rights reserved 2002, Alcatel Tips > By right clicking on sibs icon, we can perform several actions: edit SIB parameters, run SIBs help > To reverse the output legs of a sib: press Ctrl and left click on one output leg left click on the other output leg 8690 Application Server 31 All rights reserved 2002, Alcatel Toolbar Button Button Description To create a script To open an existing script

To save the script To print the script To display the SIB palette To write a comment to a SIB. When the button is clicked, the Add unlimited comment appears Description To read a comment from a SIB When the button is clicked, the Read unlimited comments window appears To go to the previous page in the same script To select a page in the same script To go to the next page in the same script To go to the previous script in the same service To select another script in the same service To go to the next script in the same service To switch between a macro page and the script 8690 Application Server 32 All rights reserved 2002, Alcatel Script Generation 8690 Application Server 33 All rights reserved 2002, Alcatel Script generation > Code generation

Code generation menu Start generation (F5) When generation is complete, close the Generation window and save the service script You can review the traces or the errors of the source code generation by selecting: Code generation menu View generation result submenu Generation traces/errors 8690 Application Server 34 All rights reserved 2002, Alcatel Service Production 8690 Application Server 35 All rights reserved 2002, Alcatel Service Production window 8690 Application Server 36 All rights reserved 2002, Alcatel Platform plug-ins > List of platform plug-ins Database dimensioning GUI for service management

Statistic Event/alarm Operator messages Configuration-Compilation-Link on SCE factory Access 8690 Application Server 37 All rights reserved 2002, Alcatel Operator messages plug-in > This plug-in does not require any user intervention. It only creates a list of commands to insert in message table (pfmconfig service) the messages that can be issued by the service GUIs > Result files are stored in \lib\platform folder\smp

8690 Application Server 38 All rights reserved 2002, Alcatel Alcatel in NextGenNetworks 8690 Application Server 39 All rights reserved 2002, Alcatel Typical NextGen Network Elements Media Functions -play messages -collect digits Translation Services -FAX -conference calling Application Server Media Server -registration srvr Proxy Server Redirect Server -dial plan master

-routing trees Signaling SS7 to IP Gateway -TALI IP Network ENUM Server -presence server PSS Server Gateway Controller other DSL Server -basic services -knows SIP owners Cable Modem Srvr Media -PSTN signaling support Gateway IP to PSTN Gateway -redirects to internal/ PSTN Master -number to gtwy xltn 8690 Application Server 40 -M2PA Access Proxy

Softswitch Master SIP Locator external gateways -number to gateway -SIP address to no./gateway SIP Phones SIP Phone Support -number to IP address -supplies IP address All rights reserved 2002, Alcatel -communications to other -H.323 to TDM softswitches/networks -RTP to TDM -access to PSTN Alcatel SIP Architecture Genesys Call Center 8690 Application Server -SIP Proxy Server -SIP Redirect Server OSP MMAS

DSLAM DSL Modem PSS 5742 SIP RADIUS PC Phones AT M Multiservice Switch TDM RTP SIP Router RT P RTP H.248 8690 Application Server 41 SIP SIP RTP IP

7510 Media Gateway SIP Phones 5020 Softswitch Exchange POTS Phones SIP 8688 Media Server/ Intelligent Peripheral SS 7 ISUP All rights reserved 2002, Alcatel OmniPCX IP PBX Business Phones Transition Elements SCE > > >

Can start with Transition SCP and Media Server that support SS7 and TDM Add IP support during network migration SMS 8690 App Srvr Transition SCP 8688 Media Server Eventually drop SS7 support when fully migrated Transition Intelligent Peripheral TDM SCP TDM Netwk TDM Switch 5ESS, 4ESS 8690 Application Server 42 Softswitch

IP Network Media Gateway TDM Intelligent Peripheral TDM STP All rights reserved 2002, Alcatel > Elements minimized > Startup investment minimized > Opex minimized > Migrate as growth demands The 8690 Application Server in IP Networks

SCE TDM STP SS7 SMS IP SCP (8690 Application Server) SIP TALI or M2PA SIP IP Network Edge STP/ Signaling Server TDM Network 8690 Application Server 43 Alcatel Softswitch SIP Intelligent Peripheral (8688 Media Server) All rights reserved 2002, Alcatel

Media Gateway The 8688 Media Server in Packet Networks Announcement Lab TDM STP IP SCP (8690 Application Server) SIP SIP Alcatel Softswitch RTP SS7 RTP T1/E1/ISUP TDM Network 8690 Application Server 44 IP IP Network

SS7 Edge STP/ Signaling Server SMS Intelligent Peripheral (8688 Media Server) All rights reserved 2002, Alcatel Media Gateway Samples of NextGen Services > 1. Internet Video Conferencing > 15. Internet Line Overflow > 2. E-Mail Delivery of Voice Mail > 16. Web Page Billing Access

> 3. Virtual Secretary > 17. Personalized Routing > 4. Self Provisioning of Services > 18. Instant Messaging > 5. Meet Me Conferencing or Conferencing on Demand > 19. Virtual University > 20. Mobility > 21. Multimedia Mail > 22. Kiosk Kalling

> 23. Gil's Telemarketing Handler > 24. Advertising While You Wait > 25. Web-based Phone Service > 26. Proximity Monitoring Service > 27. Geographical Location-Based Services > 6. Web-based Conference Control > 7. Click to Talk > 8. Internet Call Waiting >

9. Internet Call Through > 10. Mixed Environment VPN > 11. Universal Help Service > 12. Business Call an Expert > 13. Forward to Net > 14. Virtual Business Line 8690 Application Server 45 All rights reserved 2002, Alcatel OSP Hardware Architecture 8690 Application Server 46 All rights reserved 2002, Alcatel Sun Netra Servers 4U

6U Netra 20 Server * 1 or 2 UltraSparc III CPUs (750MHz) * Up to 8 GB RAM * 2x 36GB disks * DAT and CD ROM * 3 Alarming Contacts - Critical - Major - Minor - SW controlled * 4 PCI slots (3 full, 1 half) * 6 Ethernet ports (5 via QFE card) 770 Watts Max Pwr Diss 9 Amps DC Nominal 8690 Application Server 47 Netra t 1400 (DC) Netra t 1405 (AC) * 1 - 4 UltraSparc II CPUs (440MHz) * Up to 4 GB RAM * 4x 36GB disks * DAT and CD ROM * 3 Alarming Contacts - Critical - Major - Minor - SW controlled * 4 PCI slots * 5 Ethernet ports (4 via QFE card) All rights reserved 2002, Alcatel

Telco Grade Netra Servers > Netra 20 and t 1400 are NEBS level 3 certified > Netra 20 is used for > FEP IP-SU or SCP Monolithic (medium capacity) SMS for medium networks Netra t 1400 has been certified for high processing power and disk capacity needs BEP IP-SU or SCP Monolithic (high capacity) SMS for large networks 8690 Application Server 48 All rights reserved 2002, Alcatel Solaris NEBS Frame >

NEBS / -48V Offering in Telecom frame Includes visible and audio alarm indicators > Includes redundant autosense 10/100Mbps Ethernet hubs > Includes latest Alarm System Supports SNMP reporting of hardware alarms Supports sensing of Netra alarm contacts > Incorporates new Power Distribution Unit with breakers instead of fuses > Cabinet covering enhances appearance and resistance to environment hazards > Access doors compliant with all telco standards > Universal cabinet for hard floor or raised computer floor

mounting (full top or bottom cable access) 8690 Application Server 49 All rights reserved 2002, Alcatel NTF Frame Layout NTF Frame > 19 by 40 deep ALARM TERMINAL SERVER Blank Panel PDU A Blank Panel PDU B Blank Panel AIScout-2 Remote Access / Alarm server Telect PDUs SHELF 7 > Front to rear cooling > Louvered doors >

Integrated alarm & remote access server > Fused PDUs > Integrated keyboard, monitor, craft server SHELF 6 SHELF 5 DISK ARRAY A DISK ARRAY B Workstation Keyboard/Monitor SHELF 4 SHELF 3 SHELF 2 2 D130 disk arrays (SMS data) Craft server and keyboard / monitor drawer 1 - 8 generic slots - up to 8 Netra 20 servers - up to 5 Netra t 1400 servers

SHELF 1 > NEBS Level 3 System testing planned 4Q2002 1Q2003 8690 Application Server 50 SHELF 0 ETHERNET SWITCH 0A ETHERNET SWITCH 0B ETHERNET SWITCH 1A ETHERNET SWITCH 1B Blank Panel All rights reserved 2002, Alcatel Intra-system LAN switches Ethernet I/O DSX (optional) OSP Frame: Netra t1400 Loaded Example - SCP ALARM TERMINAL SERVER Blank Panel Breaker Panels PDU A

Blank Panel PDU B Blank Panel BEP A t1400 ON FAULT ALARM 1 STBY ALARM 2 SUPPLY A P OWER SUP PL Y B SYS TEM Sun mic rosy ste ms Netra TAPE CDROM t Configuration includes: 1400

ON FAULT BEP B t1400 ALARM 1 STBY ALARM 2 SUPPLY A P OWER SUP PL Y B SYS TEM Sun mic rosy ste ms Netra TAPE CDROM t 1400 DISK ARRAY A DISK ARRAY B Workstation Keyboard/Monitor

-two FEPs (max 96 SS7 links) -two BEPs (typically 600 CAPS) -two SMSs (active/standby) SMS A SMS B Note: Mate would not require SMSs ON FAULT ALARM 1 STBY ALARM 2 FEP A t1400 SUPPLY A P OWER SUP PL Y B SHELF 2 SYS TEM Sun mic rosy ste ms Netra TAPE

CDROM t 1400 ON FAULT ALARM 1 STBY ALARM 2 SUPPLY A P OWER SUP PL Y B SYS TEM Sun mic rosy ste ms FEP B t1400 8690 Application Server 51 Netra TAPE CDROM t 1400

ETHERNET SWITCH 0A ETHERNET SWITCH 0B ETHERNET SWITCH 1A ETHERNET SWITCH 1B Blank Panel All rights reserved 2002, Alcatel Redundant 100Mbps switches OSP Frame: Netra 20 Loaded Example - SCP ALARM TERMINAL SERVER Blank Panel PDU A Blank Panel PDU B Breaker Panels Blank Panel BEP A BEP B Configuration includes: SMS A SMS B -two FEPs (max 96 SS7 links) DISK ARRAY A

DISK ARRAY B Workstation Keyboard/Monitor -four BEPs -two SMSs (active/standby) BEP C Note: Mate would not require SMSs BEP D FEP A FEP B ETHERNET SWITCH 0A ETHERNET SWITCH 0B ETHERNET SWITCH 1A ETHERNET SWITCH 1B Blank Panel 8690 Application Server 52 All rights reserved 2002, Alcatel Redundant 100Mbps switches OSP Frame Physical Dimensions 19 40 ALARM TERMINAL SERVER Max Power Draw: 5375 W @ -48V (112 A)

= Four 30A Power Feeds Blank Panel PDU A Blank Panel PDU B Blank Panel ON FAULT ALARM 1 STBY ALAR M 2 SUP PLY A POWER SUPP LY B SYSTEM Sun microsystem s Netra t 1400 Weight: 84 lb. each Netra TAPE CDROM

t 1400 ON FAULT ALARM 1 STBY 82.9 ALAR M 2 SUP PLY A POWER SUPP LY B SYSTEM Sun microsystem s Netra TAPE CDROM t 1400 DISK ARRAY A DISK ARRAY B Workstation

Keyboard/Monitor Netra 20 Weight: 60 lb. each SHELF 2 SHELF 1 SHELF 0 ETHERNET SWITCH 0A ETHERNET SWITCH 0B ETHERNET SWITCH 1A ETHERNET SWITCH 1B Blank Panel 8690 Application Server 53 All rights reserved 2002, Alcatel Service Descriptions 8690 Application Server 54 All rights reserved 2002, Alcatel Services Sampling > Calling Card/Prepaid Card > Virtual Private Network > Enhanced

8xx Service > Expanded Account Code > Crossover Service - Work At Home uses elements of both TDM and NextGen Networks 8690 Application Server 55 All rights reserved 2002, Alcatel Calling/Prepaid Card 8690 Application Server 56 All rights reserved 2002, Alcatel Calling/Prepaid Card Services Traditional Calling Card TRADITIONAL CC/PPC Ca nb d e rd n r st br in at + P

i o IN n nb + r Intelligent Network Ac ce ss Subscription based Business people Travelers Families, students, etc. Bill Card number = 123456 PIN code = **** Card holder = John Smith 8690 Application Server 57 All rights reserved 2002, Alcatel Card number = 123456 Card holder = John Smith Credit limit = $100.00 Current bill = $7.75

Branding, Graphics, Sponsoring > Marketing is the key issue to success > Create and penetrate brand name Company Promotion together with offered services Position card as the one and only > > Create a market for used prepaid calling cards Card Artwork/graphics may become a collectors item 123456 JOHN SMITH Value $10.0 Recover (part of) card production and distribution cost through publicity and/or sponsoring 8690 Application Server 58 Colonel John Doe

123456 All rights reserved 2002, Alcatel 123456 Value $10.00 AuthCard 123456 Value $10.00 Level *3* Calling Card Service Call Flow SSP SSP AIN 0.2 Messaging SCP SCP Info_Analyzed Send_To_Resource SSP Queries SCP for further Setup instructions to process CCN call SCP instructs SSP to connect to IP for user data input IP prompts user and collects data (Card Disconnect #, PIN, Account Code, etc.) Resource_Clear (RC)

IP sends all user data input to SCP for Analyze_Route further processing. SSP disconnects IP SCP sends final routing information to Reorigination SSP The user can re-originate a second call Info_Analyzed with the previous user input data (Card #, PIN). 8690 Application Server 59 SRP IP All rights reserved 2002, Alcatel Provide_Instructions User Interactions AIN Send-To-Resource Alcatel SCP AIN Functionality SEND-TO-RESOURCE/RESOURCE CLEAR AIN 0.2 Switching

System 8 29 1 GR RE O -C CORE 9 2 1 1 GR- BENEFITS: ALLOWS CALLS TO BE SENT TO A DEVICE FOR SPECIALIZED HANDLING: DEBIT CARD SERVICE CUSTOM ANNOUNCEMENTS COMBINE SERVICES ON FEWER VOICE RECOGNITION PLATFORMS VOICE MAIL ELIMINATE MULTIPLE QUERIES OPERATOR ASSISTANCE 8690 Application Server 60 All rights reserved 2002, Alcatel Alcatel IP Calling Card Services

Prepaid Calling Card (PPC) Card number = 123456 Current credit = $7.75 PREPAID CALLING CARD Intelligent Network Ac ce ss C nb de a r r st d n in a t br io + n nb r Buy and Call Mass use Promotion and gifts City visitors, etc. Option to Recharge Card number = 123456 Value = $10.00 8690 Application Server 61 All rights reserved 2002, Alcatel

PPC Service Flow Start service End service Welcome announcement Input account parameters parser Input destination & ABD Origin & Destination screening message Remaining credit/time Message Yes Publicity Message No Follow-on call Present User Menu Remaining credit message CONNECT BUSY/NO REPLY Call Setup B-party release

To call To menu Message recording CONVERSATION Real time credit check A-party release To menu choices Credit exhausted Mandatory 8690 Application Server 62 Enable/Disable possible All rights reserved 2002, Alcatel AIN Features for PrePay Support > New Triggers > Alcatel

SCP Operator Services Specified Carrier Trigger O_Disconnect_Called event request O_Disconnect_Called event request message Support of Office-based Triggers for IMTs New Extension Parameters Debit Card Platform AIN Switch Reorigination flag - Low balance and tone Reorigination count - Forced disconnect timer & tone Original dialed SAC - IN user-defined data Collect-called-number flag - CCN simultaneous-use flag > New Billing Types for Charge Number Parameter Debit Card Calling Card User Defined Bill Types

8690 Application Server 63 All rights reserved 2002, Alcatel Operator Services Selected Service Details Virtual Private Network 8690 Application Server 64 All rights reserved 2002, Alcatel Virtual Private Network Headquarters (HQ) East Coast (EC) Branch South East (SE) Branch West Coast (WC) Branch IN PSTN VPN Tables - virtual network - feature tables - subgroup tables

214 912-3123 Off-net Access 8690 Application Server 65 Card Access All rights reserved 2002, Alcatel Remote Access VPN Service Features FEATURES ... AND MORE VPN On-Net VPN Off-Net Time dependent call screening Off-Net overflow Forced On-Net Virtual On-Net Authorization Codes Calling Card Access to VPN Variable length dialing plans 8690 Application Server 66 Range Privileges Customized announcements Customized supp. Codes

Range provisioning Sub-networks Wireless Access Centrex ANI All rights reserved 2002, Alcatel Selected Service Details Enhanced 800 Service 8690 Application Server 67 All rights reserved 2002, Alcatel Enhanced 800 Service East Coast (EC) Branch Headquarters (HQ) South East (SE) Branch Statistics West Coast (WC) Branch Service Management Bill 800 / 888

time IN PSTN 9 am - 4 pm EST 4pm - 9am EST Origin 972 214 303 303 HQ SE HQ EC 972 223-2424 214 912-3123 8690 Application Server 68 WC WC WC WC 303 216-9189 All rights reserved 2002, Alcatel 303 216-9190

Enhanced 800 Service Features FEATURES ... Origin dependent AND MORE translation Time dependent translation Day type dependent translation Traffic dependent translation Information dependent translation (user prompter) User PIN control Routing tree scheduling 8690 Application Server 69 Call rerouting (busy, no reply) Call queuing Customized announcements Mass calling Percent Allocation PIN management (provider & subscriber) Service statistics (provider & subscriber) Customer profile All rights reserved 2002,

Alcatel management Expanded Account Code 8690 Application Server 70 All rights reserved 2002, Alcatel Expanded Account Codes 800 Based Calling Card Account Codes Expanded up to 24 Digits in Length SSP IP SCP Notes: Info_Analyzed (N00) Trigger: Specific Digit String Send_To_Resource Destination Number of IP SCPID + Correlation ID (up to 16 Digits) Setup Provide_Instructions

User Interactions Disconnect Resource_Clear (RC) Play Announcement Collect PIN, If PIN is valid, collect Destination Number Collect Expanded Account Code Validate Expanded Account Code Analyze_Route Translated Number 8690 Application Server 71 All rights reserved 2002, Alcatel Work At Home 8690 Application Server 72 All rights reserved 2002, Alcatel Network Requirements SCP TDM Switch 5ESS, 4ESS B-party VPN database PSTN/NGN database

PSTN Network NGN IP Network PSS 5742 Radius client/server/ proxy Offsite Work Location PC applications VPN1 A-party My corp. PSS client Softphone 8690 Application Server 73 Modem IP-Gateway 7300 ASAM All rights reserved 2002, Alcatel VPN2 My ISP

PSS portal screens Corporate My ISPLogin Advertisement click through click2dial click2dial My ISP Login 8690 Application Server 74 Corporate Intranet Click2Dial All rights reserved 2002, Alcatel Home Phone Options > POTS Phone Uses existing PSTN network No added phones in home office > SIP Softphone Adds new phone to home environment Simplifies direction of calls from co-workers Calls from PSTN must go through a gateway

> Both POTS and SIP Softphone Use POTS phone for incoming calls SIP Softphone for outgoing calls & calls from co-workers No new network design required 8690 Application Server 75 All rights reserved 2002, Alcatel Work at Home/Offsite Scenario > Worker has decided to work at home or another location than primary office > Minimum configuration at new location: > Computer, DSL, PSTN Phone and/or SIP Phone Worker uses PSS Client to sign on to PSS PSS validates user

May use SCP for extra security > From PSS screen, worker selects office LAN (VPN1) > PSS sets up connection for worker on VPN1 May optionally require further security validation Worker is now on company network > PSS notifies SCP of worker logon to company network > SCP updates VPN telephony database with worker presence 8690 Application Server 76 All rights reserved 2002, Alcatel Work at Home Established > Calls from network to worker redirected to

home office > SCP VPN database contains new location Uses existing POTS phone at home location Worker interaction limited to logging in to company network; phone redirection is transparent Optional features Voice Mail overflow may be directed to new mailbox home mailbox, separate mailbox, or overflow elsewhere Worker hours may be logged via SCP (login, logout times) Calls from worker may be made via softphone on computer 8690 Application Server 77 All rights reserved 2002, Alcatel Other Possibilities... 8690 Application Server 78

All rights reserved 2002, Alcatel Additional Possible Services > ANI-Based Screening > Do Not Call/Disturb > Find Me > 700 PIC (Primary Interexchange Carrier) > Wake Up Call > Global Screening/Routing (country code, city code) > Mass Calling > Operator Services >

Conferencing on Demand > Virtual University > White/Yellow Pages with click-to-dial 8690 Application Server 79 All rights reserved 2002, Alcatel www.alcatel.com

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