2/1/20 University of Suffolk External Examiners Forum Quality Assurance and Enhancement Team 2/1/20 University of Suffolk Aims of the day As a result of todays activities you should be: familiar with the University of Suffolk context
familiar with University of Suffolk QA processes and your contribution comfortable with procedural arrangements familiar with the course and its context 2/1/20 University of Suffolk University of Suffolk An introduction 2/1/20
University of Suffolk Recent History As University Campus Suffolk Established in 2007 Joint venture of the University of East Anglia and the University of Essex All awards were joint awards of the two Universities University of Suffolk Awarded Taught Degree Awarding Powers in 2015 Awarded University status in 2016 University of Suffolk launched in August 2016 Wholly independent of the two Universities in terms of ownership 2/1/20
University of Suffolk Structure At the main campus in Ipswich, seven academic departments are shared between two Faculties: Faculty of Arts, Business and Applied Social Science Faculty of Health and Science In addition to the main campus in Ipswich, University of Suffolk has
four Partner colleges: University of Suffolk at West Suffolk College University of Suffolk at Great Yarmouth College University of Suffolk at Lowestoft College University of Suffolk at Suffolk New College These are supported through a number of Professional Services Departments based on the main campus in Ipswich 2/1/20 University of Suffolk Student Numbers 2015-16 Location
FTE Headcount Ipswich 3088 3614 Great Yarmouth College 175
179 Lowestoft College 196 212 Suffolk New College 63 92 West Suffolk College
538 651 Total 4063 4759 2/1/20 University of Suffolk
Central infrastructure Quality Assurance and Enhancement Team Head of Quality Enhancement Educational Developer Academic Registrar Manages UCS Registry Partnerships team Heads of Higher Education at Colleges 2/1/20 University of Suffolk
Faculties and Departments at Ipswich Faculty of Arts, Business and Applied Social Science Department of Arts and Humanities Sub-heading Suffolk Business School Faculty of Health and Science Department of Nursing Studies Department of Health Studies
Department of Children, Young People and Education Division of Psychology, Sociology and Social Work Faculties led by Pro-Vice-Chancellors Departments led by Heads of Departments Department of Science and Technology 2/1/20 University of Suffolk Qualifications Awarded Undergraduate
Postgraduate Foundation degrees (FdA / FdSc) Honours degrees (BA / BEng / BSc) Certificates of Higher Education (CertHE) Diplomas of Higher Education (DipHE) Professional Graduate Certificate in Education (PGCE) Certificate in Education (Cert Ed) Masters degrees (MSc, MA, MBA) Integrated Masters degrees (MSci) Postgraduate Certificates (PGCert) Postgraduate Diplomas (PGDip)
Postgraduate Certificate in Education (PGCE) 2/1/20 University of Suffolk The QA System Commitment to enhancing quality Senate Key Subcommittees: Quality Committee Learning, Teaching and Assessment Committee Departmental and College Academic Committees QAA Higher Education Review
QAA Quality Code RiME: Risk-based Monitoring and Enhancement 2/1/20 University of Suffolk Student Feedback Student Feedback is collected through a variety of mechanisms Course committees Personal tutors Induction, module, internal and NSS questionnaires Student Experience Committee Students Union Quality processes
Appeals and complaints 2/1/20 University of Suffolk Staff Involvement Staff development Appraisal Peer observation Learning, Teaching and Assessment Committee Learning, Teaching and Assessment Strategy 2/1/20
University of Suffolk Policies and Procedures All available on our website: https:// www.uos.ac.uk/content/our-poli cies-and-procedures-deliveringour-services-and-responsibilitie s Framework and Regulations documents set out assessment regulations for each award type
Key policies of note Assessment Moderation Policy Extenuating Circumstances Policy Preparation and Conduct of Examination Policy Recognition of Prior Learning Policy Assessment Board Procedure 2/1/20 University of Suffolk Course design and approval Following initial validation, re-approval is required every five years
Course modification processes Require external examiner and student consultation Definitive documentation Validation document or Self-evaluation document Definitive record Course handbook Includes module specifications specific documents (e.g. mentor handbook) 2/1/20
University of Suffolk Monitoring Purpose of RiME processes Course committees KPI reports review External Examiners reports Student feedback For an introduction to the RiME processes see https:// Risk-alerts www.uos.ac.uk/sites/default/files/rime-intr
oduction.pdf For guides to the various RiME processes see: https:// www.uos.ac.uk/content/quality-monitoringand-enhancement 2/1/20 University of Suffolk External Reviews Higher Education Review formerly QAA Collaborative Provision Audit and IQER Report on 2014 QAA HER Ofsted
PSRB accreditation TDAP 2/1/20 University of Suffolk The role of the External Examiner 2/1/20 University of Suffolk
General Nominated by the course team Approved internally Where provision has students registered with UEA and the University of Essex, also approved by the Universities. Number of Visits 2/1/20 University of Suffolk The QAAs UK Quality
Code for Higher Education: Chapter B7 External Examining 2/1/20 University of Suffolk http:// www.qaa.ac.uk/assuring-standa rds-and-quality/the-quality-code /quality-code-part-b 2/1/20
University of Suffolk The Higher Education Academy: A handbook for external exam ining 2/1/20 University of Suffolk Quality Code expectations Appropriate standards set nationally comparable
Appropriate standards attained and comparable Sound and fair processes Supporting enhancement of the quality of the student experience 2/1/20 University of Suffolk External Examiner role Initial moderation Actual assessments Viva voce Attend assessment boards
Curriculum change (Course Modification forms) Assessment issues External Examiner rights and responsibilities 2/1/20 University of Suffolk Working with the course team Course Leader Module leaders Constructive dialogue Schedules and dates Regular contact Students
2/1/20 University of Suffolk ENDORSING THE OUTCOMES OF ASSESSMENT You have had sufficient access to evidence to make judgements The proposed grading is appropriate The assessment processes have been adhered to 2/1/20
University of Suffolk Note for 2016-17 Regulations One set covering most undergraduate awards including honours degrees and foundation degrees One set for Higher National awards One set for taught postgraduate awards One set for integrated masters awards Two sets for education provision. See website for all sets of Framework and Regulations documents
Many course teams are adjusting to an number of substantial changes introduced this year Percentage marking for all provision Introduction of in-module compensation Introduction of module Condonement at level 4 New classification formula for honours degrees Introduction of generic marking criteria to inform all undergraduate provision 2/1/20 University of Suffolk Assessment Practice and policy Referrals / no work submitted
Resit arrangements Progression Extenuating Circumstances Reasonable adjustments Academic misconduct 2/1/20 University of Suffolk Marking practices Sample moderation Double marking Anonymous marking Where possible, performance based assessments should be
recorded to allow EE viewing 2/1/20 University of Suffolk Learn Virtual Learning Environment Electronic submission Plagiarism detection Moderation Feedback to students 2/1/20
University of Suffolk External Examiner Reporting At assessment boards Informal detailed consultation with course teams including module reports if you wish to Formal Online written reports Should be consistent with any report presented at assessment board Responses Action plans 2/1/20
University of Suffolk Where Where required required 2/1/20 University of Suffolk Multi-location courses Parity across locations Course teams are required to agree standards in place and to engage with cross moderation processes to ensure all
students are assessed with equity. Specific feedback on individual teams We encourage external examiners to differentiate their feedback to highlight strengths and weaknesses evident in individual delivery locations. 2/1/20 University of Suffolk The online reporting process: a demonstration
2/1/20 University of Suffolk Our response to your report Recommendations leading to action plan Feedback to External Examiners Use of reports: RiME process Seen by students Enhancement themes 2/1/20 University of Suffolk
If you are not satisfied If things go wrongor if you feel you are not being listened to liaise with the course team contact the Head of Department or Head of HE and the Educational Developer contact the Head of Quality Enhancement contact the Vice Chancellor invoke an HEFCE unsatisfactory quality investigation 2/1/20 University of Suffolk Any Questions
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