ComS 103--Business and Professional Speaking

ComS 103--Business and Professional Speaking

Language and Nonverbal Communication Im sorry, but your position has been redeployed Initial Thoughts on Language There is no transparent language, it is all a process of translation Our understanding of language is

hampered by the container fallacy--we treat words as if they contain meaning, in fact, people contain meanings Meanings can be denotative or connotative Jargon Defined as the language of a specialized community--computer techs, pilots, skateboarders, etc.

Advantages --promotes efficiency --promotes group cohesion Disadvantages --the problem of mystification Euphemism defined as the intentional or unintentional use of words to mask the potential emotional impact of

language examples --death --losing your job potential impact--far less shared meaning Verbal vs. Nonverbal

Compared to Verbal Communication, Nonverbal is: Less discrete More vulnerable to misunderstanding More likely to be context dependent More likely to contain the truth Classes of Nonverbal Communication Kinesics--movement, generally

Oculesics--eye movement Objectics (Artifacts)--clothing, jewelry Vocalics--vocal qualities Chronemics--time Proxemics--space Haptics--touch Types of Gestures Emblems--stand

alone, replacement Illustrators--additional message Regulators--affect verbal behavior Adaptors--stress indicators Objectics

Dress for Success and other lies Casual days and what they mean Policies on jewelry and piercings Cubicle decoration and nesting Office Proxemics Personal

space and distance Office size Office orientation Chronemics and Vocalics Time as an arbitrary human creation Monochronic and polychronic cultures Vocal qualities and the latent message

Speed, pitch, breathiness, nasality, etc. Mid Term #1 All lecture material is fair game! Chapters in Dodd: 1, 2, 4, 8, 9, 11, 12, 13 Any concept or theory discussed in Dodd in a significant manner (separate section or bolded item) is fair game, even if not discussed in class. Remember to bring a #2 pencil and 882

form Sample Mid Term Q #1 Which of the following theorists is most closely associated with bureaucratic management theory?

a) Henri Fayol b) Douglas McGregor c) Katz and Kahn d) Max Weber Sample Question #2 Polysemy is most clearly connected with which element of the contemporary communication model described in class? a) noise

b) channel c) decoding d) none of the above Sample Question #3 The most appropriate leadership style for a group task that is relatively simple, the group members relatively unskilled and time for action limited would be:

a) laissez-faire b) democratic c) autocratic d) contingent Sample Question #4 Dodd uses a different name for the leadership style that Burnett called laissezfaire. Dodd called it: a) reluctant leadership b) leader-less leadership

c) contingent leadership d) negligent leadership

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